1. Introduction
Ismaili Pro ("we", "our", or "us") operates the ismaili.pro website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We collect information that you voluntarily provide to us when you:
Account Registration
- Name (first name, middle name, last name)
- Email address
- Phone number
- Password (stored in encrypted form)
Business Listings
- Business name and description
- Contact person name, email, and phone number
- Business address
- Website and social media links
- Business images you upload
Contact Form Submissions
- Your name and email address
- Message subject and content
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service
- Create and manage your account
- Process and display business listings
- Respond to your inquiries and provide customer support
- Send administrative information (updates, security alerts)
- Improve our Service and user experience
- Comply with legal obligations
4. Disclosure of Your Information
We may share your information in the following situations:
- Public Business Listings: Information you provide for business listings will be publicly visible on the platform
- Service Providers: We use third-party services for hosting and cloud storage to operate the platform
- Legal Requirements: We may disclose information if required by law, court order, or government request
- Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymise your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.
7. Your Rights Under Australian Privacy Law
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of receiving marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy
8. Cookies
We use essential cookies to enable core functionality of our Service, such as keeping you logged in during your session. These are necessary for the Service to function properly. We do not use tracking or advertising cookies. You can instruct your browser to refuse cookies, however this may prevent you from logging in or using authenticated features of the Service.
9. Third-Party Services
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than Australia where our servers or service providers are located. By using our Service, you consent to the transfer of your information to countries outside Australia. We will take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to access or correct your personal information, please reach out to us.